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SHIPPING:
We prefer to ship by USPS Priority Mail for most of our items and Media Mail
for books. Other methods available upon request. Please contact us for
international shipping quotes. International shipments are sent insured via
USPS Air Mail Parcel Post only.
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SERVICES INCLUDED IN COST
OF SHIPPING:
We charge the actual cost of mailing, delivery confirmation and insurance
via USPS mail, plus a handling charge of $1.00 per shipment which covers
packing materials.
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RETURNS:
All items are sold "as is", and the sale is final once the item has been
shipped. However, returns may be accepted if the item is significantly
different than it was described due to an error or oversight on our part.
Please contact us within 48 hours of receipt of shipment to request a refund
and receive return instructions. Do NOT mail the item back until you contact
us first -- unverified returns will not be accepted or refunded. The item
must be in the same condition as shipped, returned in the protective packing
material we used, and mailed with insurance.
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DAMAGED ITEMS:
Please inspect your purchase for damage immediately upon arrival. If the
item is damaged, the buyer is required to keep the item, all packing
materials, the original shipping box, and contact us within 48 hours of
receipt in order to process an insurance claim for reimbursement. DO NOT
THROW ANYTHING AWAY! These items must be made available for inspection by
the shipping carrier before an insurance claim reimbursement can be issued.
Insurance claims normally take an average of 10 business days to resolve,
but may take as long as 30 days, depending on the carrier. International
insurance claims can take up to 90 days, maybe longer depending on the
country. Therefore, we ask for your cooperation and patience during the
insurance process in the unlikely event a claim is necessary.
- INTERNATIONAL BUYERS: Please contact us to obtain an insured postage quote to your country, as the shipping costs provided in the item listings are to continental USA addresses only. Due to international fraud risk on credit card payments, we will only ship internationally to a CONFIRMED Paypal verified address when you pay online via credit card. International shipments may only be paid for by Paypal in US funds. All international shipments, and US military APO and FPO shipments, are sent via the US Postal Service.
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Quality & Customer Service Are Our First Priority!
Shipping & Returns |
